Up2Stream Amp V3 problem with flash config

Hi, I’m using the Up2Stream Amp V3 in a mono 2 way speaker. My problem is that when I power up the amp it doesn’t pick up the configuration i programmed using the ACP workbench and stored in the amp’s flash memory - so it has neither the EQ or the crossover and sounds terrible. When I plug in the ACP Workbench software it shows the correct configuration but clearly isn’t using them. When I press the reset button on the ACP Workbench the AMP then picks up the correct settings from the Flash memory.

Anyone know how I can fix this and get it to use the correct settings on powerup?

thanks

So I’ve worked out that on power up it has switched the EQ settings for the Left and Right Channel (in my case Woofer and Tweeter). When pressing Reset on the ACP Workbench it switches them back.

Any idea how we can get this fixed?