Has anyone had luck using Tidal Connect on the Up2Stream HD DAC? It’s advertised as being supported, but Tidal absolutely refuses to connect to the device.
I reached out to Arylic for support, but the only help was ‘factory reset and see if it works,’ which it didn’t.
Sorry I cannot help you with your issues, but I think the reason their customer service may not have responded is due to this:
Due to the Vacation on Oct 1 to 7 in our zone, our customer service will reply later.
Shipping from Asia warehouse will delay to Oct 8 since Oct 1. No influence with shipping from US, EU, AU, RU warehouse.
Wish you have great days and enjoy Arylic 4th Anniversary together!