First off, I do like the product and have several of them.
I put one of the Up2Stream Pro’s in my “cart” today to check out how expensive shipping would be. Since I put the item in my cart, I have been sent 3 or 4 emails prompting me to finish my purchase of the item in the cart. Why so pushy? I have never had a company behave this way, and it is annoying as hell. I am even thinking of getting rid of the devices. I find this practice shady. Stop bothering me!!! So, friggin’ annoying.
The company doesn’t even provide new firmware like they used to. App updates are also few and far between. I have posted several times about the browser based EQ settings, that only work on one of my 6 devices. This was supposed to be a new feature from the last firmware, but it doesn’t really work. Y’all just seem to be stealing money.
I have also purchased the ACPWorkbench Tuning Tool for 2 computers, since the program can’t be used on more than one computer. To my surprise, this tool has never been updated! There are prompts/screens in the program that I can’t read since I don’t know the language. How about translating EVERYTHING to English and other languages, so the program will be useful? This is pathetic. How about making the “splash” screen go away after the main program starts? When I minimize the program, the splash screen is still up on my screen, blocking me from viewing other things on the computer. Did a 4th grader write this program? That is basic stuff to do when writing an application. I know this because it is what I do for a living.
If you are looking to purchase, steer clear and don’t let these people have your money.
Regards,
Jarrod Armstrong