Hi all, I’m running into an issue with the BP50 where after meeting certain “conditions”, the line outputs will stop outputting a signal. Has anyone else experienced this issue?
Here are some more specific notes on my experience and specific setup:
- My signal chain is from the optical out of TCL 65R646, into the BP50, line out into powered speakers, LFE out into powered sub
- I’m certain it’s not loose cables since a quick device reboot fixes the issue. Both hard power cycle (the physical switch) and soft power cycle (the remote) bring the line outs back
- They seem to turn off during periods of silence, almost like a noise gate? I most frequently see the issue when listening to music (without a crossfade) or watching YouTube videos, where there is an obvious silence between tracks/videos
- It’s very sudden, you’ll be listening to a song with perfect audio, then the next track after the silence, the speakers are gone and only the sub is playing
I’ll also note that I’ve been unable to upgrade the firmware from version 55 to version 56, but it doesn’t seem like that firmware addresses this issue. Thanks in advance for your help/ideas!