Hi @gurkey , thanks for your nicely feedback.
Once you have the problem, you also can contact us with online chat or email also:
info@arylic.com
Arylic has sent me a replacement BP50 which arrived yesterday. I set it up this morning and it all seems to work. The LED lights are very bright and seem larger than before. I canāt compare because I sent my old unit to their agent in Florida. I think it is really good that they have a US based company to handle the after market issues, it makes me feel good about Arylic and their commitment to consumer support!
My setup is completely different than when I first bought the BP50, I now use a used Denon AV surround receiver instead of a stereo amp. I also bought a used Marantz 5 CD player which I had plugged into an available optical input on the AVR. The BP50 has a output optical and an input, so I unplugged the output of the CD player and stuck that in the input of the BP50 then took the cable already going to the AVR into the output optical of the BP50. Once I set a good volume level on the BP50 it worked great! Now I can just change the mode on the BP50 to BT and send my phone through the unit to the optical out and I have added a new device to my system! I still have more inputs left on the Arylic to add. I had stopped using the Arylic because of my system change, so glad to have it added back in! All of my system is either used from online marketplaces or new and on huge discounts from online deals. You can put together a good affordable system with components that are no longer wanted, and dealers liquidating discontinued speakers etc.
Hi Joy,
Because of disappearing LED-inscriptions for the active input on the front panel of my BP50 => Arylic had sent me a (new) replacement BP50 from the German Arylic warehouse, which was supposed to have a re-designed PCB design because of this defect, which several people seem to have. After a few weeks of activation (there seems to be no standby mode) that current LED-inscription for the active input has - again - dimmed considerably, I would say - roughly - by about 70% !
It looks to me, as if the current behavior of the BP50 display has not changed in any ways compared with the returned āoldā unit, which I already had sent back to the address provided by the Arylic Service, because it behaves the same as before: after some time the input LED has dimmed considerably and will probably die completely, leaving then only a dark front display. Are You sure, that the display (front) PCB has really (?) been changed on that (new) replacement unit because of that identical behavior / defect ?
Due to other things, which had to be done urgently in the meantime (my father-in-law died), I used the new unit only rarely after the exchange.
What to do now ??? Do i need a replacement again ?
Kind regards
gurkey
Another replacement-unit arrived, this time directly from Arylic in China.
This one was supposed to have implemented changes to the display unit not available yet by the Arylic warehouse in Germany. I will check in the upcoming months if this has cured the mentioned problems.
The return-costs (DHL) of the units to be replaced (Germany) has only been partially refunded because of commissions charged by PayPal. This has happened twice now.
Arylic Service (China) unfortunately did not respond to my final suggestions to remedy this (up to now).
Another PayPal payment has been received (partial refund of shipping cost) which - unfortunately - still does not cover all costs (incl. PayPal charges) of the two packages sent by DHL to their German warehouse. But I donāt mind the remaining (small) differenceā¦
The new unit has been āactivatedā and running day & night, because I want to observe, if the dimming / malfunctioning of the former lighting issues of the BP50 have been resolved by now with those newly implemented circuit changes, which have been stated by the Arylic Service.,
I will report back later on with the resultsā¦