Hi,
I have three other Arylic products so am pretty sure that this is a real bug as the rest all work correctly. I have just started using this plate amp and the first time I used it I upgraded the F/W to 4.6.415145.35. It worked as expected but then after a power off there was no sound when re-powered. The product worked as expected on the app…just no sound. After a few (many) power cycles it did play sound but again, after the next power cycle it was silent.
I then tried the “Restore Factory Settings” reset option and it played sound as expected.
After the reset and reboot it still displays the F/W as 4.6.415145.35. Is this expected?
I have also noted that if you leave it powered off with no mains connection for a considerable period then it does play audio when powered up again.
I have also experienced this issue with the Plate Amp.
I however only got the amp yesterday, so it was just something i noticed when testing it but it happened 3 times
In general, I’m quite reluctant when it comes to upgrading the firmware of Arylic products. If the firmware works for my main use cases I will freeze it. It seems that sometimes we are considered as beta testers of new firmware versions and I don’t want to make my audio system inoperable until the “day 1” bugs are fixed.
This said, I might have run into the same trap with my new plate amps because I usually upgrade the firmware once when I get a new product. Hope that at least the “old” firmware version that comes with the amps does not have this bug. Thanks for sharing this information.