Arylic S50 Pro+ Remote Not Working

Hi, after updating firmware to 4.6.328252.30 my remote control is not working anymore. I did “Restore Factory Settings” in the 4STREAM app and also tried pressing the reset button 3 times in wifi mode it doesn’t work. Can someone help?

Hi, we’ve received several feedback of this issue, but we can’t reproduce it in our office, very strange. Could you help to check with old firmware, please send me a mail at

I have the same issue, noticed only now. IR remote control doesn’t work with S50+ PRO. I tried with 2 different remotes but same result. How can I fix?

I have the same issue with my remote no longer working? Please assist

you help with remote??